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The Page Won't Load

What to do if a page is blank or won't open.

If a page is blank or stuck loading, try these steps in order.

  1. 1Refresh the page (press F5 or Ctrl/Cmd+R).
  2. 2Clear your browser cache and cookies for the site.
  3. 3Try a different browser (Chrome, Edge, or Firefox).
  4. 4Check your internet connection is stable.
  5. 5If it's still not working, submit a ticket with a screenshot.

School networks

School networks sometimes block parts of the site. Ask your IT team to allow *.base44.app if pages fail to load.

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